A Lesson Learned from A Fake Mouse

Yesterday I went to Zhongguancun South, to repair my Logitech mouse, which I bought last month there. I went to the after-sales services department to test the mouse first because I was told that if it dose have quality problem, I can get a new one. However, the result was quite surprising, because the boy who even didn’t open my mouse concluded that what I bought was a fake and suggested me to argue with the merchant who sold it to me.

I returned to the 5th story of Hailong Building and intended to fight with the DIY shop, which sold me the counterfeit product. However, there are just too many similar shops in 5th story so that I can not recognize where I bought my mouse from. I then sent text message to Henry and Olive, whom I bought the mouse with last time. Unfortunately, none of them can provide me any specific information. In addition, I did not ask for any receipt from the seller when I bought the product so that even though I can find out which shop I bought my mouse from, the seller can refuse to admit the mouse was sold by her because I don’t have any evidences.

I would think twice next time if I plan to buy any brand product in China. There are just too many fakes and frauds all around China. Furthermore, I learn a lesson from the story that I can not fully depend on any friends to make any decisions, even they are sincere and knowledgeable. For instance, I believed Henry could help me to choose a good store and then to buy a mouse with good price because he is a local Chinese, so that I did not pay much attention to the purchasing process that time. That is why I did not ask for any receipt from the seller. Nonetheless, such a dependence rendered a miserable result that I paid 95 RMB, a price cut from 100 RMB, to buy a defective product and got no way to ask for refund.